What Gets Tracked Per Case
Patient
Every case is linked to the patient it's for — visible right from their record.
Case details
What's being made — a crown, bridge, denture, or other appliance — described in the case notes.
Lab name
Which outside lab the case was sent to, for clinics working with more than one.
Out date & in date
When the case left the clinic and when it came back, so turnaround time is visible, not guessed.
Created / updated by
Who logged the case and who last touched it — a clear accountability trail.
Clinic-isolated
In a multi-clinic account, each branch sees only its own lab cases.
Why This Matters
Lab cases are one of the easiest things to lose track of in a busy clinic — a crown that's overdue coming back, a case sent to the wrong lab, or a patient waiting on a fitting nobody chased. Because every case lives on the patient's own record instead of a separate notebook, front-desk staff can answer "where's my crown?" in seconds instead of calling around.
See Lab Case Tracking on a Real Patient
Book a walkthrough of how lab cases connect to the patient record and treatment plan.