Terms of Service

1. Acceptance of Terms

By accessing and using DANTARA dental clinic management system, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.

2. Description of Service

DANTARA is a comprehensive dental clinic management system that provides:

• • Patient management and records
• • Appointment scheduling
• • Treatment planning and tracking
• • Digital imaging and photo management
• • Billing and payment processing
• • Reporting and analytics

3. User Accounts and Registration

To use DANTARA, you must:

• • Provide accurate and complete registration information
• • Maintain the security of your account credentials
• • Notify us immediately of any unauthorized use
• • Be responsible for all activities under your account
• • Ensure you have proper authorization to use the service on behalf of your clinic

4. Acceptable Use Policy

You agree not to use DANTARA to:

• • Violate any applicable laws or regulations
• • Upload malicious software or harmful content
• • Attempt to gain unauthorized access to our systems
• • Interfere with the service's operation
• • Use the service for any unlawful or fraudulent purpose
• • Share your account credentials with unauthorized persons

5. Data Responsibility and HIPAA Compliance

As a healthcare service provider:

• • You remain the data controller for all patient information
• • You are responsible for obtaining proper patient consent
• • You must comply with applicable healthcare privacy laws
• • DANTARA serves as a data processor and implements appropriate safeguards
• • You must ensure your staff is properly trained on data handling

6. Subscription and Billing

Subscription terms:

• • Subscriptions are billed monthly or annually as selected
• • Payment is due in advance for each billing period
• • Prices may change with 30 days advance notice
• • Cancellation takes effect at the end of the current billing cycle
• • Refunds are provided according to our refund policy

7. Service Availability

While we strive for maximum uptime:

• • We target 99.9% uptime but cannot guarantee uninterrupted service
• • Scheduled maintenance will be announced in advance
• • We are not liable for service interruptions beyond our control
• • Emergency maintenance may occur without advance notice

8. Intellectual Property

DANTARA and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of your clinic and patient data.

9. Limitation of Liability

To the maximum extent permitted by law, DANTARA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

10. Professional Use Disclaimer

DANTARA is a practice management tool and does not provide medical advice. All clinical decisions remain the responsibility of qualified healthcare professionals. The system is designed to assist with administrative and record-keeping tasks.

11. Data Backup and Recovery

We perform regular automated backups of your data, but you are responsible for:

• • Maintaining your own backup procedures as required by law
• • Verifying data accuracy and completeness
• • Having disaster recovery plans for your practice

12. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination:

• • Your access to the service will cease
• • You may export your data for 30 days after termination
• • We will delete your data according to our data retention policy
• • Outstanding fees remain due and payable

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act.

15. Contact Information

For questions about these terms, please contact us: